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Tried desperately to solve our pool problem which consisted of murky water, dirt or something on the bottom and sides and weird colours on the tester kit. Steve came the same day as our cry for help and diagnosed the problem right away. We had a bad case of algae which had thrown all the chemicals out. As well as sorting out the pool he gave us a few tips on how to keep the pool correct at this time of year and supplied a new float for the skimmer box. The cost of the 2 call outs plus chemicals and bits was really good so we would have no hesitation in calling Steve when we have a problem or maybe to look after the pool when we are away. Excellent service from someone who actually knows what he is doing.